Principal Terms

1. Scope of Applicability:
       – These Terms and Conditions govern the use of all facilities under AOS Society, including:
       – UrbanBall Academy (for kids aged 3 and above)
       – Tk_elite Academy (for adults)
       – Taekwondo Fit Academy (for kids aged 3 and above)
       – Muaythai Fit Academy (for adults)
       – Flex Gym (for adults)
2. Agreement Formation:
     – This agreement is binding upon acceptance of your membership application. By accepting, you agree to comply with these terms, facility rules, and any amendments communicated.
3. Membership Types:
     – Memberships are offered in various categories, including monthly and prepaid options, tailored to your chosen academy or gym.
     – Facility access is strictly limited to the type of membership purchased (e.g., UrbanBall members cannot access Flex Gym without a separate membership).
4. Eligibility:
     – Kids’ Academies: Open to children aged 3 and above with a completed parental consent form.
     – Adult Programs: Open to individuals aged 16 and above.

Membership Fees and Payments

1. Joining Fees:
     – A non-refundable joining fee is charged upon enrollment, covering administrative and initial onboarding costs.
2. Monthly Membership Payments:
     – Monthly fees are collected via debit or credit card on a recurring basis.
     – Failure to pay may result in a suspension of services until outstanding amounts are cleared.
3. Discounted Plans and Promotions:
     – Special discounts for long-term memberships or promotional periods may be offered. Promotional pricing is subject to terms and may expire at the end of the promotional period.
4. Price Increases:
     – AOS Society reserves the right to revise membership fees. Members will be notified of changes at least 30 days in advance.
5. Freezing Membership:
     – Membership can be frozen for up to 3 months per year at a fee of 50 SAR per month. Requests must be submitted at least 2 days before the next billing cycle.
     – Freezing does not count toward fulfilling any minimum membership term obligations.

Cancellations and Refunds

1. Cooling-Off Period:
     – Members have a 48-hour cooling-off period during which they may cancel their membership and receive a full refund if no free trial or induction was provided.
2. Member-Initiated Cancellation:
     – Monthly memberships can be canceled with at least 2 days’ notice before the next billing cycle.
     – Prepaid memberships are non-refundable except in exceptional circumstances (e.g., long-term medical conditions, relocation more than 30 km away, or pregnancy). Documentation is required.
3. AOS Society-Initiated Termination:
     – Memberships may be terminated without refund for:
     – Breach of terms.
     – Non-compliance with rules.
     – Misconduct, harassment, or disruptive behavior.
     – Sharing access with unauthorized individuals.

Facility Use and Member Conduct

1. Facility Access:
     – Members may only access facilities corresponding to their membership type.
     – Access devices or PINs are for personal use only and must not be shared. Unauthorized sharing will result in penalties or membership termination.
2. Equipment and Facility Use:
     – Members must complete an induction session before using equipment. Misuse of equipment is at the member’s own risk.
     – Members are required to clean equipment after use and return it to its designated location.
3. Safety and Behavior:
     – Members must act respectfully toward staff and other members. Aggressive, abusive, or disruptive behavior will result in immediate expulsion and membership termination.
     – Smoking, alcohol, and substance use are strictly prohibited on the premises.
4. Dress Code:
     – Appropriate sports attire and non-marking footwear are mandatory. Modest clothing is required, especially in family-friendly spaces.
5. Parental Responsibility:
     – Parents must supervise children under 16 at all times within AOS Society facilities. Children are not permitted to use adult gym equipment unless authorized.
6. Food and Drink:
     – Only water and sports drinks in non-breakable containers are allowed in the facilities. Outside food is prohibited.

Liability and Health

1. Assumption of Risk:
     – Members use the facilities at their own risk. AOS Society is not responsible for injuries, accidents, or health issues unless caused by gross negligence.
2. Medical Emergencies:
     – Members must disclose any health concerns or medical conditions before engaging in activities. Participation is prohibited without a doctor’s clearance if a member is unfit.
3. Loss or Damage:
     – AOS Society is not responsible for lost, stolen, or damaged personal items. Temporary lockers are provided, but members must secure their belongings.
4. Hygiene and Cleanliness:
     – Members must maintain personal hygiene. Use of towels during workouts is mandatory. Members causing hygiene-related discomfort to others may be asked to leave.

Promotions and Free Trials

1. Promotions:
     – Promotions are valid only during specific periods and are non-transferable. Multiple discounts cannot be combined unless explicitly stated.
2. Free Trials:
     – First-time visitors may access a single free trial session. Participants must comply with facility rules and sign a liability waiver.

Privacy and Data Protection

1. Data Usage:
     – Personal data is collected to manage memberships, process payments, and enhance services. Data will be handled per Saudi Arabia’s Personal Data Protection Law.
2. Third-Party Sharing:
     – Information may be shared with trusted service providers for payment processing or compliance purposes.
3. Communication:
     – Members agree to receive communications related to their membership, billing, and promotions. Members can opt-out of promotional communications.

Facility Closures and Maintenance

1. Temporary Closures:
     – Facilities may close temporarily for maintenance, events, or emergencies. Members will be notified in advance whenever possible. No refunds will be provided for such closures.
2. Equipment Availability:
     – Equipment is available on a first-come, first-served basis. Members must adhere to time limits during peak hours.

Dispute Resolution

– All disputes arising from membership or facility use will be governed by Saudi law and resolved in the Kingdom of Saudi Arabia’s competent courts.

General Provisions

1. Modifications:
     – AOS Society reserves the right to modify these terms and conditions. Members will be informed of changes, which will take effect immediately.
2. Non-Compliance:
     – Failure to adhere to these terms may result in penalties, suspension, or termination of membership.
3. Contact Information:
     – For inquiries, members can reach AOS Society at [email protected].